It is difficult to build a sustainable company if even one of the four pillars is weak — strategy, product, marketing, and people.
Strategy is not an investor presentation, as I thought 12 years ago. It is an understanding of the niche, market dynamics, competitors, and how you will make the next move when others catch up.
Product is not a list of features; it is about how the user interacts and uses the app every day, what brings them back to it and what makes them leave.
Marketing starts with unit economics and not with creatives and budgets. How much does it cost to acquire a user? How quickly do they spend their money? How does LTV grow? How do people return to the product? If there are no honest answers to these questions, all beautiful campaigns are meaningless.
People are the team you can retain, motivate and develop when growth stops being a ‘fun adventure’ and simply turns into work.
An entrepreneur either understands these four pillars of success or delegates parts of them mindfully, that is, with a clear strategy and vision. Without balance between these pillars, building a market leader would be extremely difficult.
A typical scenario starts not with an advertising dashboard but with the product itself. We get to know the team, analyze the current version of the app, the metrics and the market. Then, I define the direction in which the product needs to move: what to simplify, what to strengthen and what to remove.
The team makes improvements, comes back and we launch tests across advertising channels. This is when the ping-pong begins: we look at acquisition costs, early retention, payback dynamics and user behavior. If the economics do not meet expectations, the ball goes back to the product team — they improve it, bring it back and we test again. This cycle can take a year, two years, sometimes even three.
When the product starts achieving the target economics we set at the beginning, the real scaling phase begins. At this point, we have the confidence to double the budget or increase it threefold, or even by five times as much. For me, every such case is a result of joint product and marketing work, not the victory of a single department.